We use a very professional equipment in our transfer center and the latest STB, offers the best viewing experience.
View the advanced features such as electronic program control (EPG), which offers 7 day programming with all channels, parental control, which protects the display options of your child, and Pay Per View - from the comfort of their own home and watch the destroyer last block at the right time with the touch of a button! Another interesting feature is that the board an update on the stocks, news, cricket, etc.
Can I connect my cable box to an LCD projector?
Yes, you can get a true cinematic experience on the big screen ..
Who does the installation?
Our engineers are trained in both technical skills and not by our highly professional group of instructors. We offer international experience, not just one center. You can schedule the installation at your convenience. Hours vary depending on the area / service area.
Self-installation is allowed?
NO ... not recommended for self-installation. Note that the warranty is voided if the equipment is damaged.
How do I get Videocon D2H service is activated?
The service is activated in about 2 to 4 hours after installation. Team Videocon D2H customer support makes the activation as soon as they receive a completed application form to customers. Activation can be even faster, provided that all conditions are met. You are welcome to use our numbers Customer Service:
0120-3989677 / 09082099999 / 18008810111 for any inquiries.
I live in a multi-block in society. Can I apply for services Videocon D2H?
Yes, however, your home will be visited and interviewed by the installation team and our sales team before installing the service D2H. Different buildings have different solutions. In addition, you may need to coordinate with the company permission to install a satellite dish.
How I can check the timetables of the different programs?
Videocon D2H system is an electronic program guide (EPG), which provides information on current and future programs for all channels, 24 hours a day and updated at regular intervals.
How many TVs I can connect to the antenna?
You can have as many as four (4) TV sets connected to the antenna. But if you want to do this, you should inform your dealer in advance so that you can get the dish and LNB set up for this special service. In addition, you will need to purchase additional decoders for your additional TVs.
What should I do if I'm going to use the satellite receiver (STB) for a long time?
Yes, the STB must be switched off when not in use. Also, if you do not use long-term STB, disconnect the STB & Remove the batteries from the remote control.
How to use the services of Videocon D2H uninterrupted?
The customer is obligated to pay a monthly / yearly in advance of services and ensure continued access to the channels below it.
What happens if I pay my monthly commitments?
During the first 3 days after the subscription expires Videocon D2H, the customer can see their services Videocon D2H. The fourth day, the services would be disabled. Reconnect service must be performed after the customer pays a subscription fee.
How can I pay for LCD / TV / DVD / online box?
Accepted methods of payment online, ie. credit card, debit card, net banking income.
How do I download my account online?
You can recharge your account online using the following modes,
a. Download the voucher b. credit card / debit card online bank C.
How can I pay by credit card?
You can shop online using a credit card. To pay by credit card, we need the following details - credit card type, cardholder name, expiration date and billing address credit card. To purchase online, is the CVV batch code on the back of the credit card is also required. We guarantee that every transaction you conduct online is in a safe and secure environment. To achieve this, the site is PCI compliant and protected by Secured Socket Layer (SSL) from VeriSign, the leaders in encryption technology.
How can I pay by debit card / online bank?
You can pay directly through your bank account. www.videocond2h.com not collect your financial information. In making a selection, you are redirected to their bank to purchase. After completing the payment process, you are redirected to the web site home page for details of your purchase.
When I enter my credit card, the site asks the CVV code. What is it?
The CVV is a 3 or 4 digit code embossed or printed on the back of Visa and MasterCard. This is an extra safety precaution to make sure you have access or physical possession of the credit card itself to use the CVV code ..
Where is the Card Verification Number (CVV) is on my credit card?
Visa / MasterCard: The CVV is a three-digit code after the last four digits of your credit card number on the back of the card within the signature panel.
American Express: The CVV is the four-digit number on the front right of the card above the card number.
How do I know my transaction is confirmed?
Once the transaction is successful, will be forwarded to our site from a secure payment gateway and display a confirmation page.
My purchase / charge were dismissed, but my credit card was? What should I do?
This is a very rare situation, and can occur if the network is a variant of the backend. In this case, the inverse demand for payment by credit card is sent to us with the bank. You can be sure that if you buy / download is complete, the card payment in Peru.
The recovery has not yet been credited to my credit card account.
As for our company, we will send a request to transform the bank. Depending on the issuing bank, it can sometimes take up to 2-3 weeks turn to take effect.
Is my payment secure?
Yes, the payment is safe, because all transactions take place on the shore. When you're ready to pay, you are directed to the bank site. No credit card information is stored on our website. Our payment gateways are compatible with PCI and secured by Verisign.
Source: Videocon.com
